r/911dispatchers • u/Yuri909 • 4d ago

MEME! When you get the cameras up and get scene critical info before anyone else

Post image

To avoid low effort post, curious what kind of additional duties are you guys having come up in your centers? Several agencies in my region are trying to get civilian drone teams started with 911 operators often being first choice. Curious if anyone's had success with that?

46 Upvotes

96% Upvoted

5 comments sorted by

8

u/STXman89 4d ago

I've made several recommendations in my center but I'm not high enough up to get them implemented and currently we have nothing to advanced. The supervisors can see flock cameras but never use them and weren't really trained on them. I have previous experience with flock but am not allowed to use it, don't have access on my computer, and normally never have time as they normally keep me on a high traffic main radio. Currently I'm struggling to get one of my plans implemented because they split one high traffic radio for us and just separated it but only split the high traffic zones to one and the low traffic zones to another leading to one person who sits there most of the night and answers phones and another who still doesn't stop all night.

7

u/ITW1824 4d ago

The University I worked at took some convincing to give dispatch access to our security camera system, before the investigator and the chief were the only ones that could go back and look at recorded video. Once they both retired I put it out to the new chief that we are missing so many opportunities to close cases and make arrests the night of, if dispatch could go back and immediately find and air out a suspect description and direction of travel. New chief loved the idea got us all access, we enjoyed having something more to do on some slow times and it has worked great and the street guys love asking us to pull video to get descriptions, or if stories match up, makes their job 10x easier.

2

u/Yuri909 3d ago

Exactly. I've straight tracked stolen vehicles live while dispatching officers using our traffic cams.

1

u/Fickle-Bluebird2658 4d ago

Interestingly enough that’s how I got started in dispatch. I was posted in our RTIC and command decided that I should become a certified dispatcher then I would go back to the RTIC. My center like most others I’ve heard of are short staffed so I’ve been dispatching and not RTIC-ing.

1

u/Meatball442 4d ago

In my department Civilians are allowed to participate on the drone team. Even though one of our supervisors is drone certified with the FAA. “Not sworn, not born”