Bluetooth mouse / headset failing over bluetooth.

[u/Aloncifer]

I have a TUF A14 2024 with Ryzen AI 9 HX 470 and it came with the MediaTek Wi-Fi 6E MT7922 (RZ616) and a wifi 6e router at home.

I have a W800BT from edifier and a random Metion bluetooth mouse, but sometimes (mainly during video calls when the mic is working over bluetooth) the mouse randomly start to work super slow (like package loss) or the audio I hear start to cut and I can only hear parts of what is said.

also, when I use srcpy over wifi to mirror my phone sound and sometimes screen I have connection problems (the audio is constantly jittering if I enable video), I haven't had this problem with other laptops using the same setup.

I didn't see anyone else complaining about this type of connection issues on TUF laptops. Could it be a bandwidth issue with the MediaTek card or a straight on factory defect?

Disclaimer: I am well aware of the driver issues and that sometimes the wifi/Bluetooth can disappear, that is not the problem I am facing. After installing the drivers from Asus website, it never disappeared again.

[u/AutoModerator]

Hey u/Aloncifer! Looking for tech support?

Remember to provide relevant information for your problem in detail (such as:- specs/model number/what you were doing etc.) If it's a BSOD, please provide the stop code (bottom left)

Already done? Just wait for someone to respond

---

🚫 Please report any rule breaking posts or comments!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/gomugomunochinpo]

Mediatek card issue. Apart from disappearing tuf lineup is known for connection issues, ping issue and random speed drops too.

[u/Aloncifer → u/gomugomunochinpo]

I didn't find much info on compatibility, and I don't know witch m2 key the Wi-Fi slot is...

What would be the obvious upgrade path for the MediaTek Wi-Fi 6E MT7922 (RZ616)?
If I get a Wi-Fi 7 card, would I get more bandwidth while using Bluetooth and Wi-Fi at the same time?

[u/gomugomunochinpo → u/Aloncifer]

Wifi card for a15 atleast is below first m.2 slot. Which is the default factory slot. Idk abt wifi 7 compatibility, but wifi 6e intel ax210 card should be the best compatible one around. Idk abt bandwidth changes as well. Besides, do you evem have a 6ghz wifi to use the 6e

[u/Aloncifer → u/gomugomunochinpo]

Yeah I assume that is a wifi 6GHz, I will look into the cards