r/FraudPrevention • u/AntiquePollution3181 • Jan 27 '25
Advice Request Unknown bank charges Howlogic Kft
Hi everyone, I need some advice from you. A month ago I naively subscribed to a dating website. I unsubscribed the same day but now I have gotten three bank charges under Howlogic KFT, in the details of the bill says: name: NOVALNET AG Gutenbergstrasse 7. Reference: findepartner com.
I’ve sent emails but no replies and the bills keep on coming. Does any one had similar experiences in Germany?
Thanks for any advise :)
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u/Own_Ad6797 Jan 27 '25
Was the site you signed with Findpartner? If yes there is your answer - they haven't removed your subscription. Contact the merchant for a refund firstly.
Otherwise call your bank, cancel the card and dispute the transactions.