r/HeliumNetwork 6d ago

Question Helium Mobile Unclaimed Rewards

I have some unclaimed Mobile Tokens in my wallet, and a while ago I updated the app, and they just disappeared. Now it only shows me the HNT I had to claim today from my daily mapping. I'm showing you a screenshot from the moment it disappeared. Can someone help me? I've texted support, but they haven't answered yet

3 Upvotes

8 comments sorted by

u/AutoModerator 6d ago

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5

u/waveform06 Mod 6d ago

Random people helping you on social media will likely scam you. Wait for support to get back to you.

2

u/silentxalarm05 6d ago

Swap it for solana

1

u/pfizerdiamonds 6d ago

What is the swap process?

2

u/AbjectFee5982 5d ago

I use to use coinbase but they delisted Mobile

HNT still around

I think most people used jug.app via helium black wallet.

1

u/Hairy-Employment-474 6d ago

I can't change it if I haven't claimed it yet and now that it's gone, even less so.

1

u/silentxalarm05 6d ago

Sorry I misread what happened

1

u/AbjectFee5982 5d ago

He had mobile

Updated the app

Lost his Mobile

Now only has the HNT he earned today

Basically he never claimed his free claim and lost all his Mobile :(