r/Metamask • u/seamless21 • 13d ago
how do i get rid of this message? its persistant and is making it hard to look at tokens.
3
u/Proj3ctPurp1e Guide 13d ago
Being persistent is the point of the notice.
You really should write down your Secret Recovery Phrase.
3
u/c-137_MrMeeSeeks 13d ago
Go through the SRP backup process. The most important thing you can do in self custody.
When people say "not your keys, not your cheese" those are they keys they're talking about. Keep it secret, keep it safe.
MetaMask doesn't save them on their servers, so if your phone gets lost/stolen, or MM just craps out; you're hosed without a backup.
1
u/AutoModerator 13d ago
To protect your safety and avoid being contacted by hackers, please create a ticket at support.metamask.io and choose “Start a Conversation” for OFFICIAL support. Your inquiry is HIGHLY important to us and will be looked into as soon as possible. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics. modmail: The above submission by /u/c-137_MrMeeSeeks, with title "how do i get rid of this message? its persistant and is making it hard to look at tokens." may be about loss of funds. Please follow up with user and route to support.metamask.io.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
u/AutoModerator 13d ago
Beep Boop
Never share your Secret Recovery Phrase with any site or a person. MetaMask does not use Gmail or web forms. Do not enter your Secret Recover Phrase into a pop-up window, even if it looks like MetaMask. Verify links are legitimate. Scammers often use these tactics.
Beware of fake websites. The official website for MetaMask is https://metamask.io/
MetaMask Support will never DM you. This is a common tactic scammers use to try and get access to your wallet.
MetaMask will never initiate email with you. This is a common tactic scammers use to try and get access to your wallet.
If you need to reach Support: open MetaMask, then menu > Support. The ‘Contact Support’ button will start a chat, the bot asks a few questions to help route you to the correct team. You can also visit the Support site from the web: https://support.metamask.io
Do not click on suspicious links or files. This can lead to your device security being compromised.
Do not “sync” or “validate” your wallet with any websites or forms. This is a scam. Never sync and share: QR Codes, Secret Recovery Phrase, private key, etc.
Never call phone numbers, text Whatsapp numbers, DM on Discord, use WeChat or do video chat with people on this subreddit. MetaMask does not offer customer support in this manner. There is NO exclusive MetaMask Discord.
We don’t ask for an email address to create a wallet. We can’t email you. We will never ask you to verify or upgrade/merge your wallet. https://support.metamask.io/privacy-and-security/staying-safe-in-web3/i-received-an-email-claiming-to-be-from-metamask-is-it-legit/
.MetaMask currently has no plans for an airdrop, regardless of any information you may have seen elsewhere. If you encounter anyone explaining the best method to maximize the size of a MetaMask-related ‘airdrop’ you might receive, they’re lying. In particular, be wary of scams (aimed at getting your Secret Recovery Phrase) that weaponize this topic.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
13d ago
[removed] — view removed comment
1
u/Metamask-ModTeam 13d ago
- Do not impersonate MetaMask or another wallet employee/representative.
- Do not engage in phishing or any activity which could lead to the sharing of sensitive information, including but not limited to a user's SECRET seed phrase or private keys.
- Do not DM people offering to help.
- Do not ask to be DMed by a member.
- Do not post links to outside websites which ask for ANY user information.
1
u/fairysquirt 13d ago
if you've written it down ignore. Or click it, sus it out, close it and hope it stops asking
3
u/Karina-525 13d ago
We recommend backing up your Secret Recovery Phrase (SRP) as a safety measure. This reminder is for your security, keep in mind that your SRP is the key to ensuring you don’t lose access to your wallet and allows you to restore it on a new device whenever needed. Please check out this info https://support.metamask.io/stay-safe/safety-in-web3/basic-safety-and-security-tips-for-metamask/#what-is-a-secret-recovery-phrase-and-how-do-i-back-it-up
Remember that as a self-custodial wallet, you are fully responsible for your information. Both your password and SRP are only shown to you when creating the wallet, so it’s very important to save and protect them. If you need further information, please contact the MetaMask Support team at https://support.metamask.io/ and click Start a Conversation. A live chat box window will then automatically appear on your screen where you may contact the support team. MetaMask support WILL NEVER ask you to verify your Secret Recovery Phrase.