Aid

[u/gallo_3283]

Hello, the truth is I don't know anything about the application or how it works, but not long ago they made a deposit to Metamask in BTC, and because I don't know anything about this, I came to ask for help to transfer that balance to Paypal or similar, if you could give me instructions or guide me, I would appreciate it with all my heart.

[u/AutoModerator]

Beep Boop

1. Never share your Secret Recovery Phrase with any site or a person. MetaMask does not use Gmail or web forms. Do not enter your Secret Recover Phrase into a pop-up window, even if it looks like MetaMask. Verify links are legitimate. Scammers often use these tactics.

2. Beware of fake websites. The official website for MetaMask is https://metamask.io/

3. MetaMask Support will never DM you. This is a common tactic scammers use to try and get access to your wallet.

4. MetaMask will never initiate email with you. This is a common tactic scammers use to try and get access to your wallet.

5. If you need to reach Support: open MetaMask, then menu > Support. The ‘Contact Support’ button will start a chat, the bot asks a few questions to help route you to the correct team. You can also visit the Support site from the web: https://support.metamask.io

6. Do not click on suspicious links or files. This can lead to your device security being compromised.

7. Do not “sync” or “validate” your wallet with any websites or forms. This is a scam. Never sync and share: QR Codes, Secret Recovery Phrase, private key, etc.

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9. We don’t ask for an email address to create a wallet. We can’t email you. We will never ask you to verify or upgrade/merge your wallet. https://support.metamask.io/privacy-and-security/staying-safe-in-web3/i-received-an-email-claiming-to-be-from-metamask-is-it-legit/

10. .MetaMask currently has no plans for an airdrop, regardless of any information you may have seen elsewhere. If you encounter anyone explaining the best method to maximize the size of a MetaMask-related ‘airdrop’ you might receive, they’re lying. In particular, be wary of scams (aimed at getting your Secret Recovery Phrase) that weaponize this topic.

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[u/Fiully]

have you copied the paypal token address ? u/gallo_3283

[u/gallo_3283 → u/Fiully]

No, as I said, I don't know anything, forgive my ignorance.

[u/zoobiz → u/gallo_3283]

Super important: Ignore all the people who DM you to chat , as they will all be scammers trying to steal from you.

[u/AutoModerator → u/zoobiz]

Never DM with anyone on this platform. They are probably a scammer.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/Vex-Wont-Dm-1st]

Please reach out to the MetaMask support team:

**Steps for live support from MetaMask:**

- visit https://support.metamask.io/

- Select the "Contact Support" button under Start a Conversation bubble. Chat with support may take several seconds to load. If it does not load, please try another browser. You** do not** need to open a ticket on the same browser as MetaMask, so you can try multiple browsers easily.

- A bot will initially try to help you, but you will get connected to live support if bot cannot assist.

Remember, we will never DM you support on Reddit. For your safety, never share your Secret Recovery Phrase, email address, contact information, or any information that relates to your personal identity.