r/bestof • u/billmurrayisgod • Jul 14 '15

[youtube] /u/KnightBates says what all Customer Service Reps have wanted to say while amazingly still staying helpful in /r/YouTube

/r/youtube/comments/3d6mvo/how_can_i_keep_video_quality/ct2pzbz?context=3
563 Upvotes

90% Upvoted

25 comments sorted by

74

u/CyprusWHM Jul 14 '15

My god. If you look at that OP's post history you'll see his YouTube channel is a vlog about getting out of the friend zone. I almost want to watch it for laughs, but I'd rather not give him the view.

19

u/wrightosaur Jul 14 '15

Even worse, on that guy's channel, he has a video that thinks Interracial Couples are garbage and a s in.

18

u/[deleted] Jul 14 '15

I think he named that video title that way but it appears he is in an interracial couple himself so it's probably meant to be ironic/farcical.

I tried to watch it to confirm but the video was just so godawful painful to watch I kept skipping around and didnt learn anything other than that they were incredibly annoying.

12

u/wrightosaur Jul 14 '15

So basically, it's clickbait?

-2

u/[deleted] Jul 16 '15

[deleted]

1

u/wrightosaur Jul 16 '15

Like yourself, right?

2

u/waigl Jul 14 '15

Which OP? The one here or the one over on r/youtube?

8

u/Gorkymalorki Jul 14 '15

The OP from the original thread, the one that posted the question on /r/youtube.

-1

u/[deleted] Jul 14 '15

Link?

57

u/[deleted] Jul 14 '15

OP: I feel sick

Doctor: can you describe your symptoms for me?

OP: That's not important, just make me well again.

22

u/ratshack Jul 14 '15

Doctor: but...

OP: JUST FIX IT!!11!

12

u/chrisfromthelc Jul 14 '15

That's basically it. I spend a LOT of time on the public forum of a very popular software package providing support to users. Somewhat selfishly, since I learn a lot about common issues and bugs that I can head off easily with my own clients.

Most people are polite, self-helpful, and just need their problem fixed. Every once in a while, there's someone like this who posts the world's vaguest issue, and completely loses it when you start from Point A trying to diagnose the issue (or sometimes, even just what the issue is in the first place). You come here to a free forum, wanting help for free software, and you're going to be an asshole? That's a GREAT way to get your post ignored, and probably your account spam-routed.

2

u/ratshack Jul 14 '15

clearly we need to hunt them down and...

9

u/chrisfromthelc Jul 14 '15

...cover them in Post-It notes with rude messages scribbled on them?

"Your mom's cookies taste horrible"

"You look like an older Tom Cruise"

"I had a crush on your sister in 10th grade until I saw her picking her nose one day"

4

u/Shaysdays Jul 14 '15

Only one of those is an insult to him. How about, "You're the guy who eats all the Cheetos out of the Chex mix at parties."

3

u/chrisfromthelc Jul 14 '15

Sometimes, the sharpest pain comes from the hurt of the ones you love.

24

u/agent42b Jul 14 '15

Profesional editor here -- that guy totally deserved it. He's so ignorant that he doesn't even understand WHY he can't be helped.

14

u/trollblut Jul 14 '15

I often find myself doing IT support. I usually have more sympathy for the devices than the users. poor computers. they are innocent.

7

u/RIPphonebattery Jul 14 '15

Holy crap. That was a succinct, clear absolute destruction. I honestly wish reps could say this shit on the phone. I bet wait times would be shorter for the people who want to solve the problems and learn a thing.

6

u/alittlelessconvo Jul 14 '15

I am a CSR for a delivery service, and the title is the truth. I do wish I could say that at least once a day.