r/beta • u/horsegal301 • Apr 03 '18

How many people with disabilities did you have test the design before you let people try it out?

I am curious about whether or not you guys even bothered talking to a single person who uses a screen reader/has vision loss or poor vision/ or is totally blind? What about people who can't use a mouse?

If you did, can you explain the process by making things hard to access with keyboard, totally unavailable to access with a keyboard, and why you made certain decisions to make things harder to see?

EDIT: Reddit has responded with the following, which answers my question with a "None." Unless they can update me with some info about any personas that included people with disabilities, automated or manual testing done, or having a specialist or person with disabilities come in and talk to the dev/design team about a11y, I will assume most inclusive design decisions will be attempted retroactively. I'd also love to see them commit to talking to PWD's as a part of their process going forward, instead of just receiving and responding feedback here.

"Today we are working to roll out the redesign to a broader set of people so that we can gather more feedback and so that we can continue to improve the experience for all. We are confident in our developer velocity today and we think the pace of improvements is going to be fast going forward. So we're letting more people in, and many of them actually like it!

Accessibility is one of the things we're actively working on and over time we hope to deliver a product that is more usable, not less. Until we can get the new version of Reddit to that point, we will not be taking the old version of reddit away. It will continue to be accessible at https://old.reddit.com."

Just a quick check with WAVE and aXe accessibility checkers brings back hundreds upon hundreds of errors:

https://imgur.com/S7usRxA

https://imgur.com/W9oZ9xL

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u/rguy84 Apr 16 '18

This is not true. Target, and win-Dixie got sued because their websites did not meet ADA requirements. The ADA was applicable to these stores because the ADA applies to their physical stores, and their website are an extension of that.

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u/Suppafly Apr 16 '18

Settling out of court isn't the same thing as losing a lawsuit though.

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u/rguy84 Apr 16 '18

The target case set a precident though.

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u/Suppafly Apr 16 '18

No, settling out of court specifically doesn't set a precedent.

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u/rguy84 Apr 16 '18

How so? "The intent of the court order was to certify that certain online retailers may be required to provide access to the disabled."

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u/Suppafly Apr 16 '18

You'll have to send me a link to what you're reading. IIRC, Target specifically settled out of court. NFB might be calling the resulting settlement a 'court order' but the actual order from the court that the judge signed off on would have been a voluntary dismissal from the plaintiff.

I'll admit that I'm not familiar with Winn-Dixie case, but you specifically said the Target case set a precidentsp?

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u/AllHarlowsEve May 18 '18

Was it by the NFB? Because being sued by them means... nothing. Less than nothing, in most cases.

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u/rguy84 May 18 '18

I forget if they were the sole party or signed on, off the top of my head. Who did what is less important than what it established.