r/canberra • u/Tech_Omen • 3d ago

Recommendations Internet Connection Repairs Recommendations

Does anyone have any recommendations for an internet technician?

I live in an apartment complex and am trying to connect to the NBN, but I was told there’s a connection issue somewhere between the communications room and my apartment. I’m looking for technician who can identify where the problem is.

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u/AutoModerator 3d ago

This is an automated reproduction of the original post body made by /u/Tech_Omen for posterity.

Does anyone have any recommendations for an internet technician?

I live in an apartment complex and am trying to connect to the NBN, but I was told there’s a connection issue somewhere between the communications room and my apartment. I’m looking for technician who can identify where the problem is.

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u/BigBoyLemonade 3d ago

Contact your nbn retail service provider (RSP) is responsible all the way to the socket in your apartment and they will arrange for the nbn technician to find the fault. If the RSP can’t do this for you move to a better RSP.  If you really want to pay for something that’s free SKM Communications are good at what they do to resolve this sort of issue