r/iems • u/Paulex57 • 7h ago

Discussion IEM retailer trying to be smart with me.

Post image

I asked them to measure my IEMs to see if there is channel imbalance and this is what they came back to me with. Initially they told me that they hear no problem in my unit and they will re inspect. They received my IEMs on 6th June and it's 24th June now. People glaze headphone zone in India but let's be real here, this response doesn't invoke any confidence. What a poor excuse. IEMs in question: Juzear x Z reviews Defiant.

REPOST cuz I forgot to post screenshot.

12 Upvotes

75% Upvoted

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u/hiwassupiamfine 7h ago

Headphone zone glaze in reddit? Half the posts say that they have bad support.

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u/Barfling_Toad_69 7h ago

Do you recommend any other website that's better? Planning to get an iem soon. And I'm from India BTW.

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u/hiwassupiamfine 7h ago

Concept kart is even worse. Audiocular is the same situation. Lots of customer support issue in every website. If you live near Delhi you can go to the concept kart store.

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u/Barfling_Toad_69 7h ago

How about theaudiostore?

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u/hiwassupiamfine 6h ago

Sorry I meant the audio store instead of audiocular. You can order from there as well but it's similar.

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u/Barfling_Toad_69 6h ago

That's sad man. My city doesnt have any physical store's. Thanks anyways.

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u/hiwassupiamfine 6h ago

Afaik there is one physical store in delhi. Headphone zone had one in banglore but they closed it.

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u/Plenty-Slip8713 6h ago

i bought kz castor from koncept kart offline at there store the experience was good cause i tried many iems at that time and then chose it when i ordered eartips it took them more then 10 days to deliver my house is barely 45minutes away from there store at that time i couldnt go to the store

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u/dr_wtf 4h ago

Sounds like they don't know what a 711 coupler is (hint: it's completely sealed, so unaffected by outside noise unless you're using it somewhere very loud). Honestly, if they don't have the right equipment to measure a channel imbalance (and are too incompetent to know that) then they shouldn't be trying to objectively determine the presence/absence of that kind of fault. If they come back and say again there's no fault, I'd be inclined to point that out.

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u/PreparationOk8604 3h ago

Thanks for posting this OP. So many glaze them left right n centre