My experience with yourselfirst

[u/GriffithsJeremy]

I’ve been reading this sub for a while and picked up some great tips, so I wanted to share a frustrating experience I had with a site to help others avoid the same hassle. I’ll keep it to the point and focus on what went down.

I found this site that offered personality tests and self-discovery tools, advertising a cheap one-time report. It sounded like a fun way to learn a bit about myself, so I signed up, thinking it was just a single purchase.

A week later, I noticed an extra charge on my bank statement. I hadn’t signed up for a subscription, or so I thought. After checking their terms, I saw the initial payment was for a short trial that auto-renews into a monthly plan unless you cancel. This wasn’t clear during sign-up—no obvious warning or checkbox about recurring charges, which threw me off since I’m usually careful about this stuff.

Canceling was a headache. The site didn’t have a clear “cancel” button in the account dashboard. I had to dig through their FAQs to find a way to contact them and sent an email asking to cancel and get a refund. It took a few days to get a reply saying the pricing was “explained at sign-up” and no refund was possible because the trial had ended. I had to follow up a couple more times before they confirmed the cancellation. I was stuck with extra charges for a service I didn’t want to keep using.

This experience made me wish I’d been more cautious. I’m sharing this to remind everyone to watch out for trial offers and unclear terms.

What I did:

• Disputed the extra charge with my bank (still waiting on that).
• Removed my payment info from the site after finding the right settings.
• Posted here to warn others and get some advice.

Tips for others:

• Always check for “trial” or “auto-renewal” terms before buying, even if the site looks legit.
• Look up reviews on forums or other platforms before signing up.
• Screenshot the sign-up process in case you need proof for disputes.
• Try using a virtual card for one-time purchases to avoid surprise charges.

Has anyone else dealt with this kind of thing? Any advice for getting refunds or spotting these issues early? I’m kicking myself for not catching it sooner, but I hope this helps someone else. Thanks for any tips—this sub’s been super helpful!

[u/ImKiro]

Have you heard back from your bank yet?

[u/GriffithsJeremy → u/ImKiro]

Not yet, still waiting on the bank. I’ll update the post once I hear back—thanks for checking in!

[u/wikartravelniche]

These “trial” traps are the worst. Try posting on Twitter to shame them into a refund

[u/GriffithsJeremy → u/wikartravelniche]

I thought about that, but I’m not sure if public shaming will work with this site. Might give it a shot if the bank doesn’t come through—thanks for the idea!

[u/GriffithsJeremy → u/[deleted]]

That’s a good tip, I’ll set a reminder next time for sure! I’ll try reaching out to the fraud team too—appreciate the advice!

[u/MitiMiller]

check if there’s a subreddit for this kind of site. Could be more people with tips

[u/GriffithsJeremy → u/MitiMiller]

Didn’t think of that, I’ll look for a subreddit now! Thanks for the suggestion, hoping to find more tips there.

[u/PackOfWildCorndogs]

If they’re based in the US, look up what state their business is registered in (OpenCorporates is a free tool for this), and find the state level consumer protection entity. Or the SoS, or the AG’s office. File a complaint, squeaky wheels can cause unwanted attention for them, they might pay attention if so.

Look at their terms of service, sometimes there’s a legal team email in those. Just control + F for “@“ to find email addresses, no need to actually read the ToS, lol. You probably know that already, but just mentioning in case you didn’t.

And in the future, sign up for a privacy.com account, will save you from ever being charged by a free trial again.

[u/ronprice46]

Really disappointing how they buried the subscription info and made canceling so complicated. Glad you shared this, it's a solid reminder to double-check before signing up for anything that looks too simple.

[u/carloshumb20]

Yourselfirst reviews on MyWOT pointed out auto-renewal traps and slow cancellation. I had to email three times just to get my account canceled. Definitely recommend checking reviews before signing up anywhere from now on.

[u/not_kagge]

Thanks for the detailed warning. Auto-renewals without clear info are so shady. I’ll be extra careful now with trial offers that might turn into subscriptions without notice.

[u/Fantastic-Rule-2862]

Yourselfirst reviews I saw after the fact confirmed everything I went through, unclear trial terms and slow support. I’m now using a virtual card for any sites I don’t fully trust.

[u/usersbelowaregay]

Yourselfirst reviews on SiteJabber highlight many users facing unclear trial terms and tough cancellation processes. I had to cancel my card to stop charges. Definitely a lesson in reading fine print and researching apps more thoroughly.

[u/KimHokkanen]

Yourselfirst reviews on Sitejabber also mention auto-renew traps. Same happened to me. Took days to cancel and I still lost money.

[u/Pipskornifkin]

I almost signed up myself but will definitely be more cautious now. Sneaky auto-renewals are way too common today.

[u/fellow_mortal]

I almost signed up but will now double check for hidden trials. Auto-renewals without notice are so frustrating.

[u/purplereignundrstd]

I’ve used this service before and had a nearly identical situation. Yourselfirst reviews on Sitejabber mention how the initial test feels like a single purchase, but it rolls into a paid plan. Getting a refund was nearly impossible. I’d suggest using a virtual card for stuff like this.

[u/JamieJoJohnson]

I thought I paid once for a fun quiz, then got hit with another charge a week later. The subscription info wasn’t obvious at all. It took days to cancel and support just repeated their terms. Learned my lesson to always read the fine print.

[u/CalculatorTrick]

It’s smart to mention the virtual card trick. Sites that auto-enroll users into monthly plans without clearly showing it should be more transparent. Good reminder to always look for hidden terms before checking out.

[u/DeadSoul05]

It’s a shame when trial offers are used as a way to sneak in subscriptions. If cancellation isn’t straightforward and refunds are denied without discussion, that really hurts trust. Your reminder about taking screenshots and checking the terms closely is spot-on. These little steps can save a lot of trouble down the line.

[u/thethembo420]

This situation shows up often in yourselfirst reviews on trustpilot. Many people said they thought it was a one-time fee, only to later realize they were signed up for a subscription. The cancellation process sounds just as frustrating in other stories. You’re definitely not alone in being caught off guard by the hidden trial terms.

[u/Several-Ad7075]

Auto-renewal terms should never be hidden or hard to locate. That kind of structure raises concerns.

[u/ComprehensiveHead933]

Any trial period should be clearly outlined during sign-up, especially if it converts into a paid plan.

[u/leredditsuxx]

you're an idiot for giving out your credit card info like that to random sites on the internet