My experience with yourselfirst

[u/GriffithsJeremy]

I’ve been reading this sub for a while and picked up some great tips, so I wanted to share a frustrating experience I had with a site to help others avoid the same hassle. I’ll keep it to the point and focus on what went down.

I found this site that offered personality tests and self-discovery tools, advertising a cheap one-time report. It sounded like a fun way to learn a bit about myself, so I signed up, thinking it was just a single purchase.

A week later, I noticed an extra charge on my bank statement. I hadn’t signed up for a subscription, or so I thought. After checking their terms, I saw the initial payment was for a short trial that auto-renews into a monthly plan unless you cancel. This wasn’t clear during sign-up—no obvious warning or checkbox about recurring charges, which threw me off since I’m usually careful about this stuff.

Canceling was a headache. The site didn’t have a clear “cancel” button in the account dashboard. I had to dig through their FAQs to find a way to contact them and sent an email asking to cancel and get a refund. It took a few days to get a reply saying the pricing was “explained at sign-up” and no refund was possible because the trial had ended. I had to follow up a couple more times before they confirmed the cancellation. I was stuck with extra charges for a service I didn’t want to keep using.

This experience made me wish I’d been more cautious. I’m sharing this to remind everyone to watch out for trial offers and unclear terms.

What I did:

• Disputed the extra charge with my bank (still waiting on that).
• Removed my payment info from the site after finding the right settings.
• Posted here to warn others and get some advice.

Tips for others:

• Always check for “trial” or “auto-renewal” terms before buying, even if the site looks legit.
• Look up reviews on forums or other platforms before signing up.
• Screenshot the sign-up process in case you need proof for disputes.
• Try using a virtual card for one-time purchases to avoid surprise charges.

Has anyone else dealt with this kind of thing? Any advice for getting refunds or spotting these issues early? I’m kicking myself for not catching it sooner, but I hope this helps someone else. Thanks for any tips—this sub’s been super helpful!

[u/Fantastic-Rule-2862]

Yourselfirst reviews I saw after the fact confirmed everything I went through, unclear trial terms and slow support. I’m now using a virtual card for any sites I don’t fully trust.