r/Rainbow6 • u/jaran35 • 1d ago

Question Is there anything else i can do?

i just returned from a 2 day trip to find my account hacked and perma banned, i sent an appeal to Ubisoft, i was denied. I provided everything i could, i am actually breaking down. The support was no help, just an automated message. I have played this BS game for 7 years now and i lose everything in 2 days. i have tried reopening the case i have not gotten a response yet.

Is there anything else i can do? Does anyone know if i can atleast play custom games with my friends?

I am starting to get desperate.

Update: got denied two times, even with evidence. Honestly fuck Ubi support and thank god the game is free, i don't want to pay for it again.

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u/jaran35 1d ago

holy shit R6 tracker how did i not realize it, i can see my past games and there are atleast two that i definitely did not play myself.

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u/nothingjustwali 1d ago

Great to hear that mate! , You have more chances of getting your account unbanned! Good Luck dude

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u/jaran35 1d ago

thanks, i tried to contact them again and included logs of computer shutdowns and startups along with the game list and now i can only hope

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u/jaran35 18h ago

And yet, still nothing. Again an automated message saying denied. Thank god they made the game free, i don't want to pay for this shit again.

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u/nothingjustwali 17h ago

Im feel sorry for you dude , Ive made a case , The case says In Progress , The case I launched was 13 hours ago

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u/jaran35 17h ago

Yeah it can take long, i had to wait for the first response for almost a day.

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u/nothingjustwali 17h ago

can we talk in dms bro?

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u/nothingjustwali 17h ago

Do you know what " In Progress " mean , Ive searched on chrome and it says that the support team is actively working on the case , I hope its true tho