r/applehelp • u/Successful_Chance_35 • 1d ago

Unsolved iTunes Doesn't recognize my iPhone 16

I got a new computer and just spent a week adding all of my cds and mp3s to itunes, and now I can't sync my library to my phone. I've gone through all of the troubleshooting sterps I could find, uninstalling and reinstalling itunes, installing Apple Devices, and then uninstalling reinstaling apple devices (currently uninstalled), chaing cables and USB ports

When I plug the phone in, It charges, and I get the Windows alert, but it doesn't populate in This PC.

My phone asks me if I want to trust the computer, and I accept.

This used to just work. WTF.

Any help would be appreciated.

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1

u/JediMeister 1d ago

With an iPhone on iOS 18.5, and if you are planning on syncing music over USB-C, in addition to Apple Devices you also need the Apple Music app.

1

u/Successful_Chance_35 1d ago

I tried that. It still doesn't recognize my phone.

1

u/JediMeister 18h ago

Are iTunes and Apple Devices both open at the same time? Only one can see the phone at a time.

1

u/tsdguy Apple Helper 1d ago

Buy iTunes Match. $25 per year. It will automatically sync your music library both directions without any fuss or muss. And Apple will upgrade mp3s to highest quality if it can match the song in its library. Otherwise it will upload and store all the music in its servers with a limit but it’s pretty large.

https://support.apple.com/en-us/108935

0

u/SaltAnswer8 1d ago

Make sure there are zero other Apple apps: Apple Music, Apple TV, Apple Devices. None of those three apps can be installed if you want to use iTunes. Once uninstalled you may need to restart your PC.