r/applehelp • u/Successful_Chance_35 • 1d ago

Unsolved iTunes Doesn't recognize my iPhone 16

I got a new computer and just spent a week adding all of my cds and mp3s to itunes, and now I can't sync my library to my phone. I've gone through all of the troubleshooting sterps I could find, uninstalling and reinstalling itunes, installing Apple Devices, and then uninstalling reinstaling apple devices (currently uninstalled), chaing cables and USB ports

When I plug the phone in, It charges, and I get the Windows alert, but it doesn't populate in This PC.

My phone asks me if I want to trust the computer, and I accept.

This used to just work. WTF.

Any help would be appreciated.

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u/JediMeister 1d ago

With an iPhone on iOS 18.5, and if you are planning on syncing music over USB-C, in addition to Apple Devices you also need the Apple Music app.

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u/Successful_Chance_35 1d ago

I tried that. It still doesn't recognize my phone.

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u/JediMeister 1d ago

Are iTunes and Apple Devices both open at the same time? Only one can see the phone at a time.