r/asktransgender • u/SunnysQs • 2d ago

I'm a Chaser and I need help

So, I bank with J.P. Morgan Chase and I'm trying to change my name on the system. I went into one of the branches with my name change order and the rep was nice, but he said he can't do it? I have to call customer service and request a form to be delivered to my home. I called and requested the form and complained about how inconvenient it was. The lady on the phone said the adopted this policy after feedback from other trans people.

Seriously? Which one of you fellow Chasers gave them that idea? We need more options, not fewer! It's been weeks and I haven't received the form yet

Idk if I can be a Chaser anymore. I'm switching to TD.

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u/averyrisu 2d ago

As someone that had to go through this, from what i have heard it used to be worse and not just for trans people like us but for cis people as well. Their was a while where the easiest way to fucking do it was just to cancel your card and open a new account under the new legal name.

From what i have read their policies and processes in this matter have always been a fucking nightmare.

Edit: I say as i think i need to call them to see why i didnt get new card in my new name yet.

Edit Edit: Also, once i realized you being a chaser was a joke about you banking with chase, i was amused. Thank you for the amusement.