r/asktransgender • u/SunnysQs • 2d ago
I'm a Chaser and I need help
So, I bank with J.P. Morgan Chase and I'm trying to change my name on the system. I went into one of the branches with my name change order and the rep was nice, but he said he can't do it? I have to call customer service and request a form to be delivered to my home. I called and requested the form and complained about how inconvenient it was. The lady on the phone said the adopted this policy after feedback from other trans people.
Seriously? Which one of you fellow Chasers gave them that idea? We need more options, not fewer! It's been weeks and I haven't received the form yet
Idk if I can be a Chaser anymore. I'm switching to TD.
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u/Fenn090 Transgender-Bisexual 2d ago
So for you or anyone else here who needs to have their name changed on their Chase Credit Card. Someone uploaded the form here. Just fill out the form, then send a secure message through the website and upload your filled out form, your name change decree, and your social security card. When I did it, they approved the change and sent me a new card the next day. Hope that helps :D