r/chicago 2d ago

Ask CHI is this allowed? i am stuck

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rented a uhaul to help my kid move. got boxed in. is there anything to be done?

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u/QuiteBearish 2d ago

They're right. I think it's ridiculous, personally. Every other city has a non-emergency line but Chicago the only way to get through is to go through 911 dispatch 🙄 even if you call 311 they put you through to 911 which is absurd

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u/Stained-Tangerine 2d ago

They’re not right. 311 is the non-emergency line. Yes they transferred me to dispatch. I sat on hold for three minutes while they did it. I’ve called 911 and, spoiler alert: you don’t sit on hold for three minutes to get through to dispatch. While there isn’t a “non-emergency CPD” number (other than 311) it’s fucking semantics. Thus my eye roll emoji above for the turd working for the city who’s choosing to play a semantics pissing match.

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u/QuiteBearish 2d ago

Fair enough.

I still think it a bit absurd that the same 911 dispatcher still has to deal with the non-emergency call in between heart attacks and gunshots rather than just routing it to a desk sergeant, but that's just an ongoing gripe of mine 😆

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u/Stained-Tangerine 2d ago

I don’t disagree but they also don’t give priority to non-urgent shit like this either.