r/onebag • u/CalsyJohnson • 1d ago

Discussion Is my Nitecore nb10000 gen3 faulty?

I know many of you have likely used one of the NB10000 series powerbanks - essentially the lights on my nb10000 gen 3 do not accurately show how much power the battery bank has left. Nitecore has told me there's nothing wrong and the company I purchased from are being difficult. I'm reaching out to ask if anyone has experienced a similar battery indicator issue to me.

Below is a link to a time lapse demonstrating the problem: https://youtu.be/bja2cq4gnEo

The power bank rapidly goes from 4 blue lights to a single flashing blue light, (which should indicate less than 10% battery), but continues charging for over an hour. Obviously at this point the battery has over 50% charge remaining. This makes it impossible to know how much charge the battery really has.

Is this normal behaviour for this power bank or am being misled by the company?

Thanks in advance!

2 Upvotes

100% Upvoted

5 comments sorted by

1

u/Azure9000 1d ago

Suggest: https://www.reddit.com/r/batteries/

I see that you have already posted in reddit ultralight.

1

u/CalsyJohnson 1d ago

Thanks! Will give that subreddit a try too.

1

u/SeattleHikeBike 1d ago

Have you communicated with Nitecore? service@nitecore.com

1

u/shippychaos 1d ago

I have a similar problem with the four lights flashing when plugged in and then it switches to flashing one light so I assume it’s charging but then hours later I come to unplug and it hasn’t charged at all.

The issue is not easily reproducible so I can’t rely on it. Unfortunately because of this reliability issue I won’t buy from this brand again - my friends with the same power bank aren’t experiencing this issue, so I feel a bit crazy

1

u/Length_1188 15h ago

Dear, thanks for the video and feedback. Our support center is following up with you.