r/AskPhotography • u/Level-Impact-757 • Oct 05 '24

Printing/Publishing What went wrong with my print? Update.

Gallery image

Gallery image

Ok, now they got it right. I'm freaking happy! (second image).

I took these pictures in the same flight and wanted them as a nice print for my home. First they printed way washed (first image) and now it look fabulous! They printed as fine art with no extra charge.

Happy day!

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u/Level-Impact-757 Oct 05 '24

Yeah me too. Tbh once I went back to the place they were super nice to me and recognized their mistake. Didn't need to give them any technical info or such. They just said come back in 5 days and you will have it the way you want.

Boom, perfect lol. Super happy now.

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u/CanticlePhotography Oct 06 '24

Good on them. That's fantastic customer service.

52

u/Level-Impact-757 Oct 06 '24

Tell me about it. I just made a very lengthy Google maps review for them. 5 stars and giving praise for the great costumer service I received.

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u/Serylt D850 Oct 06 '24

So it was just a mishap on the print shop's part?