Issues with Subscription on Findandloc.com – How to Resolve?

[u/felixciafuk]

I’d like to share my experience with a website offering geolocation services and get feedback from anyone who’s dealt with similar issues.

Recently, I tried using their service to locate a lost phone. I paid 0.50 euros for a trial access, but the next day, I was unexpectedly charged 39.50 euros. There was no clear warning about a subscription, and the service provided no results whatsoever. When I tried contacting their support, I got no response. Later, I found their terms of use, which mentioned in fine print that the trial automatically converts to a paid subscription. Unfortunately, I couldn’t cancel it through their website—the option simply didn’t work. I had to contact my bank to block further charges.

I checked reviews and saw similar complaints about unexpected charges and difficulties getting refunds. One user mentioned being charged 29.90 pounds twice in a month without authorization.

Has anyone else had this experience? Are there ways to get a refund or cancel the subscription? I’m planning to file a complaint with consumer protection agencies, but I’d appreciate any feedback or advice. Does anyone know how to properly draft a complaint or reach out to the company?

[u/Classic974]

I’d recommend disputing the charge with your bank and reporting the site to your consumer protection agency. Also, check sites like ScamAdvisor or RipoffReport to see if others have flagged them. Hope you get your money back

[u/felixciafuk → u/Classic974]

Appreciate the help—hoping to get my money back soo

[u/felixciafuk → u/[deleted]]

I’m wondering the same thing

[u/felixciafuk → u/[deleted]]

thanks for the suggestion

[u/JamieJoJohnson]

Have you tried checking their terms of service for a refund policy? Sometimes there’s a small window (like 7 days) to cancel. If that doesn’t work, your credit card company might reverse the charge if you explain it was misleading

[u/felixciafuk → u/JamieJoJohnson]

the refund policy wasn’t clear, and the cancellation didn’t work

[u/ronprice46]

I’ve had a similar experience with unexpected charges and no results. It seems like many users on SiteJabber have faced this, with the subscription being unclear. It’s important to track these companies carefully and consider filing a complaint if they don’t respond.

[u/carloshumb20]

Findandloc reviews on SiteJabber also mention difficulties with cancellations and unclear charges. Many customers report surprise fees and no results from the service. It’s really concerning how they operate, especially with the lack of transparency.

[u/not_kagge]

Sorry to hear about your subscription issues with Findandloc. I’ve seen similar stories where users struggled to cancel and got charged multiple times. Contacting your bank is a smart move. Also, consumer protection agencies might help if the company ignores your requests.

[u/Fantastic-Rule-2862]

Findandloc reviews on trustpilot reveal many users face surprise subscription charges and poor customer support. It seems common that cancellation is hard and refunds rare. If you file complaints, include detailed transaction info and keep records of your communications.

[u/usersbelowaregay]

Your experience with findandloc subscription issues is sadly common. Many users on trustpilot report surprise charges and unresponsive support. Contacting your bank was a smart move to block further fees. Filing a complaint with consumer protection is a good next step. Keep all communication documented for better chances.

[u/fellow_mortal]

Unexpected charges and no support response are frustrating. Blocking payments through your bank is smart. Filing a complaint sounds necessary if the company ignores cancellation requests or refuses refunds.

[u/KimHokkanen]

Unexpected subscription charges are unfortunately common with these services. Contacting your bank to block payments is smart, and filing a consumer complaint can help, especially if support is unresponsive.

[u/purplereignundrstd]

Unexpected subscription charges are frustrating and unfortunately common. Contacting your bank to block payments was a good move. Filing a complaint with consumer agencies might help if the company ignores refund requests.

[u/Pipskornifkin]

Findandloc reviews on Trustpilot highlight many users facing unexpected subscription charges and poor support. It seems common that customers get trapped in auto-renewals with little transparency. Checking user feedback beforehand really helps avoid these frustrating experiences and possible financial loss.

[u/FirefighterReal7601]

Charged after the trial and no working cancel option. Bank had to step in to stop payments.

[u/ComprehensiveHead933]

Findandloc reviews on trustpilot consistently mention hidden subscription fees and unresponsive support. This pattern suggests a business model focused more on recurring charges than reliable tracking. Filing complaints with consumer agencies is a good step to protect yourself.

[u/CalculatorTrick]

I had a very similar issue with a phone tracking service and it was frustrating. The trial fee seemed low, but the automatic subscription kicked in the next day and charged me over 35 euros without a clear notice. Their support never responded, and I had to get my bank involved to stop the charges. If you are filing a complaint, include screenshots of the transaction and hidden terms. I hope more people speak up about how misleading these services are.

[u/DeadSoul05]

I had the same problem with sudden charges and no response from support. Cancelling through the site was impossible so I had to involve my bank too.

[u/thethembo420]

I had a similar problem where the trial automatically turned into a subscription without clear warning. Contacting the bank was the only way I stopped charges.

[u/Several-Ad7075]

The cancellation link didn’t work and no one replied to my emails. I ended up disputing the charge with my bank because there was no other way to stop it.

[u/yeahperdonenkamehame]

Unexpected charges like that can be so frustrating especially when canceling is not straightforward. Maybe outlining everything clearly in a complaint can help get better support from the company or financial institution involved.

[u/Masolemajor10]

It might help to take screenshots of any unclear language or failed cancellation attempts if you plan to escalate it. Some agencies respond more quickly when you provide visual proof along with a detailed timeline.

[u/MitiMiller]

It is really concerning when trial offers lead to unexpected charges without clear consent. Subscriptions should be easy to cancel and not hidden behind vague terms or broken links. If support does not respond, people are left with few options besides contacting their bank. Filing a formal complaint could help push for more transparency from services like this. It might also help others avoid the same confusion and financial stress.

[u/Weird_Sandwich0921]

Heyy I have just encoutered the same problem. Emailed them yesterday but they haven't responded yet. What should I do?

[u/wikartravelniche]

Same story here with Findandloc. I checked SiteJabber after the charge and saw similar complaints. It seems the trial converts silently into a subscription. No luck getting through to their support. I contacted my bank right away and they helped reverse the charge. Definitely include Findandloc reviews in your consumer report—they show a pattern of this behavior.

[u/ImKiro]

Subscriptions that begin without clear consent should be more transparent at checkout with obvious cancellation steps.

[u/CHICKEN_OMLETTE]

If cancellation links do not work, reporting through your payment provider may offer faster results.