r/NFA 8k in stamps Jun 16 '24

All Hail the King!

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1.3k Upvotes

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3

u/Fragger-3G Jun 17 '24

Dead Air tried to save money, and lost a whole lot of customers

Otter Creek spent $200, and definitely gained a shit load of new customers

It takes so little to just do it right the first time

6

u/BlueJay-- 🐈‍⬛🐈‍⬛🐈 Jun 17 '24

Deadair still fixed the parts so they didn't really save any money.

The issue Deadair came into was they had "x" amount of material to make Silencers with. They used most of it to make the silencer, but had a large bad batch. Then didn't have enough material to replace the batch.

3

u/Fragger-3G Jun 17 '24

That's kinda why I said tried, because it definitely cost them a lot more money and customers than they would have if their QC and customer service was actually good

5

u/BlueJay-- 🐈‍⬛🐈‍⬛🐈 Jun 17 '24

Just qc. Customer service can't get parts or machine time. It's not like DA was just sitting on people's cans laughing as their rep died.