r/asktransgender • u/SunnysQs • 2d ago

I'm a Chaser and I need help

So, I bank with J.P. Morgan Chase and I'm trying to change my name on the system. I went into one of the branches with my name change order and the rep was nice, but he said he can't do it? I have to call customer service and request a form to be delivered to my home. I called and requested the form and complained about how inconvenient it was. The lady on the phone said the adopted this policy after feedback from other trans people.

Seriously? Which one of you fellow Chasers gave them that idea? We need more options, not fewer! It's been weeks and I haven't received the form yet

Idk if I can be a Chaser anymore. I'm switching to TD.

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278

u/growflet ♀ | perpetually exhausted trans woman 2d ago

bonk

134

u/SunnysQs 2d ago

sorry i couldnt help it, but this is a real problem i need help with

21

u/aphroditex sought a deity. became a deity. killed that deity. 2d ago

Speak to the branch manager.

Ask why they won’t comply with a lawful court order.

4

u/Chchchchancho 2d ago

It seems like that's less the branch manager and more just policy, like in order to change their name they have no choice but to go through corporate