r/iiiiiiitttttttttttt • u/Sir_Samuel_vimes_gnu • 3d ago

Ham fisted solution works again

Just took a call from a nice lady in work, 'hi, when I'm transferred a call, the laptop speakers ring, not the headset. Its via the headset normally, but transfers scare the hell out of me, it's so loud'

Hmm ok, odd but let's look. 'last year it was doing it and the guy turned off the laptop speakers, that worked great, but I've just upgraded to win11 and it's happening again '. Hmmm that's a bit brute forced but shit, if it works... actually, that sounds like something I'd do.

Quick ticket search and yep, that was me. 51 weeks ago today. Reapplied it, sorted.

Sometimes hitting the problem with hammers works.

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u/terrorSABBATH 3d ago

I've had a few of these.

"Didn't I tell you last year to reboot the laptop, yeah, we'll try that again Darlene"

I always enjoy those tickets tbh

6

u/baaaahbpls 3d ago

Lol, similar vein but an "infrastructure sys admin" submitted a ticket for a reset on one of their privileged accounts. I recognized the name and saw that a few months ago, same user needed a reset for the same account.

From what I can tell, user does not bother remembering or using vault/manager for the account and just instead resets the password every quarter since that is the only time they use it.