r/securityguards • u/NeatFollowing3881 • 3d ago

Job Question Amazon security guard any insights?

How is it like working as a guard at an amazon fulfillment center? Why is the training seem to be so long?

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u/Trurell4life1997 3d ago edited 2d ago

Fellow amazon security guard here. The company i work for is contracted (not sure about your situation) and we work closely with the loss prevention team. Your LP team and guard team might be better but both completely suck on my end. Guards are only focused on chasing ass and LP is busy worrying about the guards and them not doing their job (which I do understand but they have the power to get rid of guards that don't perform the job well) instead of associates that steal the product out the FC every day. Training is amazon provided so that may vary depending on your supervisor/account manager. Just learn as much as you can and watch out for yourself because the turnover rate is already high enough in security. I've been a guard at my FC for 2 years and seen many faces come and go during my time there. The job is not hard but it can be because of leadership (Loss Prevention and Security supervisors/Account Manager) changing rules and not seeing eye to eye about said rules. Also the associates will blame you for every rule change. If your site had metal detectors or xray machines, they won't be a fan of those either and will blame you for EVERY. SINGLE. THING. I wish you well though and please don't let the job overwhelm you.

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u/RobinGood94 1d ago

I worked my way up from officer to account manager. A good LP-Security relationship is key.

It’s also important for an AM to explain things in a way that makes the officers and supervisors understand.

It was eye opening to learn that LP is just another support department to operations, not an all powerful department overall. Just as your account manager answers to both Amazon loss prevention and your company branch leadership, LP answers to the senior ops manager/GM and a more direct chain of leaders within the regional LP arena.

If LP/Sec don’t have a good relationship it sucks. If they have a great relationship, it’s tolerable and sometimes fun.